Big Bus Tours

Client Profile

  • ClientBig Bus Tours
  • IndustryPassenger Transport
  • Fleet Size68

Big Bus Tours

Why Big Bus Tours was Ready for a Video-Based Safety Programme

Big Bus Tours Ltd, the largest operator of open-top sightseeing tours in the world, has taken the next step in its ongoing commitment to road safety
by investing in SmartDrive Systems’ video-based driver risk management programme across its entire London fleet.

Big Bus Tours has installed SmartDrive’s highest level of fleet protection, the SmartDrive® Assurance programme, in each of its 68 London buses. This combines forward-facing and interior cameras with a fully managed analysis service, as well as the SmartDrive Extended Recording option.

Why the SmartDrive® programme is the Smart Choice for Big Bus Tours

The SmartDrive system captures ‘triggered’ events, such as harsh braking or sudden course corrections, which causes 20 seconds of video to be captured, typically 10 seconds either side of the event. This is uploaded automatically via the cellular network, along with GPS positioning and base telematics data, to SmartDrive’s own review centre, where it is reviewed by its highly trained safety team.

The footage is analysed against dozens of pre-determined ‘observations’ or driver behaviours and assigned a risk-score in line with Big Bus Tours’ corporate policies, which is fed back to the company via a dedicated, secure on-line portal for use in driver coaching.

Critical events, such as high-impact collisions will trigger an immediate alert to relevant parties. Drivers can also manually trigger footage capture if necessary.

“We have a big name on a big bus and so we are a target for people who make unrealistic or inaccurate claims. With the kind of objective insights the SmartDrive programme provides we can instantly disprove many of these,”

–  Gerry Price, Executive Vice- President of Operations, Big Bus Tours

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