Meet your SmartDrive Customer Service Team

Ellen Zito

Senior CSM

After completing a BSc in Electronic Imaging & Media Communications at The University of Bradford, Ellen started her career in telematics, traveling the world, opening regional offices and training engineering staff on new systems. Whilst heading up a UK technical department Ellen met her husband and started a family. Managing apprentices for a few years whilst the children grew, Ellen joined SmartDrive in 2017.

Ellen Zito
What do you do at SmartDrive? Work with the EMEA customer base to ensure they are gaining optimum benefit from our programme, to cut collisions, protect their drivers and reduce costs in their fleets.
Describe your job in 3 words: Listen, Communicate, Inform
What is something fleet owners have to deal with that you want to fix? Distracted driving
What are your credentials/past experience, for working in your position? 12 years in the telematics industry, and practical technical IT experience.
What do you like about working at SmartDrive? I love being home based, working with the customers individually, at their pace.
Your top favorite Movies/Books? Revenge (TV), Killing Eve (TV), Limitless (film) Lucifer (TV) , Autobiographies (any)
Favourite quote: “Time is very slow for those who wait. Very fast for those who are scared. Very long for those who lament. Very short for those who celebrate. But for those who love, time is eternal” – William Shakespeare
Tell us something we don’t know about you: I have been told I look like Meryl Streep since I was 12 years old. This gets worse when she is on the TV as people look twice at me the following day!
What do you enjoy doing when you are not working? Being with my family. My husband, who also works in telematics and my 2 children.